Repairs & Support

Description of Services 
Repair Rates


FEI repairs, cleans, calibrates, and services most environmental equipment. FEI offers full evaluation, cleaning, and calibration of industry leading equipment. Our technicians have over 20 years experience assessing diagnostics, servicing analytical equipment, and working with customers to ensure quality repairs.

  • Quick assessments
  • Experienced technicians
  • 30 Day labor warranty
  • Fast turnaround
  • Accessories available for purchase

How to Request Equipment Repair and Service

Get a return authorization number: Please call your local FEI office and talk to one of our representatives to receive a return authorization number and arrange pickup, drop off, or shipment of your equipment to the appropriate office.
Complete the form: Submit your request on the Return Authorization page. 
Send your equipment: Enclose a copy of the form with your equipment. Please DO NOT send calibration gas or any unit accessories with your equipment.

Once FEI receives the equipment, experienced technicians will evaluate and prepare an estimate for repair costs.
If repairs are declined, equipment will be sent back to the customer (subject to shipping and handling fees).
If repairs are approved, experienced technicians will get to work on repairing the equipment. Once repairs are completed, arrangements for drop-off or shipping will be made.


You will see in the sidebar to the right, links to download software and information about our 24/7 tech support.